“I’ve worked with Rachel over fifteen years as a planner at two direct sales companies. This is an industry where incentive programs and conventions present their own unique challenges.  Our attendees are top producers and independent business owners and recognition is a huge factor that drives everything we do.  Our goal is to make our attendees (many who are world travelers) feel valued by offering them a 100% custom experience they could not book on their own. With Rachel there is absolutely no sense of hand-off abandonment once the DMC contract is signed. Rachel excels at selling and enabling the vision and has a remarkable superpower of staying aware of the minutest of details from program inception to completion. She understands that for an incentive program to be successful, it requires engagement with an audience that extends way beyond attendees, to include downline teams, potential distributors and customers, and really the entire industry. I recommend Rachel without hesitation to anyone in the direct sales channel. She has the relationships, experience and knowledge to ensure the delivery of exceptional events that are guaranteed to take a life beyond the event dates to become the stuff of company legend.”

“Rachel is an exceptional hospitality management professional. I have been fortunate to work with her for over 20 years and few individuals understand the global marketplace like she does. Her outstanding service, attention to detail and solid work ethic are only a few of her assets. Rachel brilliantly navigates the constantly changing global destination management environment with ease and professionalism. It is a pleasure to work with such a talented forward-thinking individual. I recommend her highly and will always welcome the opportunity to work with her and any organization she is associated with.”

“Rachel is a consummate professional who clearly understands what it means to be in the business of customer service. Every time I’ve had the opportunity to work with her, whether in a client relationship or peer to peer, she has delivered on the promises she’s made. I am looking forward to the next occasion to call on her valuable talents.”

“Rachel represents her clients zealously and always has your back. She is very thorough, quick to respond to all communications and stays involved to whatever extent is requested. Having been in this industry for many years, I could easily go direct to DMCs that I know personally, but working with someone like Rachel who is well versed in the DMC world gives me and my clients an extra layer of quality assurance that I certainly appreciate.”

“I’ve known Rachel for many, many years and she has consistently distinguished herself as someone of the highest caliber in intelligence, strategy and problem solving, customer service, and most importantly, integrity. You know immediately from her voice you’re working with a calm, kind, and caring person. Again, I have the highest degree of confidence in Rachel as someone who will get things done and help others succeed as well. If you wanna know more, feel free to reach out: ERomanoff@PineRock.com”

“In my 35+ years of operating incentive groups, I found that what separates Rachel from the rest of the field is her attention to detail and follow through.  Rachel consistently worked both sides of the aisle with the DMCs and my company to insure that the services needed were conveyed completely, on time, and on budget.  She is extraordinary!”

“I have had the pleasure of knowing and working with Rachel for many years. During this time, she grew our relationship substantially. By proving herself time and time again to be a wonderful strategic partner, she gained any and all business that I had for my internal clients. Her follow through, proactive nature and organizational skills gave me confidence to refer her to all of my colleagues. I would highly recommend Rachel.”

“I can highly recommend Rachel when planning an incentive trip. She is very dedicated, really listens to your needs and comes up with creative solutions. The customer is always number one with Rachel and she will be an asset to any organization.”

“I have known Rachel and worked with Rachel for a number of years and highly recommend her. She is very knowledgeable and delivers excellent customer service. She understands what the incentive market expects and she ensures her partners provide it as well. She is a true professional and is fun to work with too!”

“I have had the pleasure of knowing Rachel for more than 15 years as a planner/client.  I knew the minute I met her that she was a person/professional I wanted to have in my circle. I’ve had the honor to work and learn from her.  She defined and emulated what all vendor partnerships should be, one of mutual respect and success for all involved. Through her guidance my enthusiasm for the global meetings industry grew.  I can honestly say that her influence, guidance and advice fueled my passion and confidence to pursue my professional goals. I’m thankful for women like Rachel who graciously give their time to others in support of personal and professional growth with no motive but friendship. I’m pleased to call her my friend and mentor.”